Just wanted to let you know how pleased I am with the job Tristan did for me. To make a long story short, my hot water tank blew on Friday. Tristan came out to quote me a price and due to unforeseen circumstances, had to come on Sunday to do the installation. He was knowledgeable, friendly, fast, neat and his customer service excellent. He kept me informed as to where he was and what was going on until he was finally able to make it out to do the install. I have another project that needs to be done and am looking forward to having Tristan work for me again.
On April 19, 2016 Tristin attended my home to fix a clogged kitchen sink. Tristin was prompt, extremely professional and quickly put me at ease regarding this unpleasant situation. I was informed of what would take place, the estimate, which was below what I had anticipated and he immediately went to work. I was greatly impressed with the respect he had for my home, removing his shoes at the door, lying a tarp on the floor, tools kept together and he was an absolute pleasure during the entire time he was in my home. Thank you Tristin for making a stressful situation a pleasant one. From my initial telephone call to A1 Choice Plumbing & Drain, to the completion of the plumbing problem was managed by a professional team of individuals. After thoroughly researching several similar services, I decided this was the company I was the most impressed with. I highly recommend A1 Choice Plumbing & Drain for any of the services they provide. I have saved my friends, co-workers and neighbours valuable time should they encounter any problems by selecting A1 Choice Plumbing & Drain as their choice. Have a great day Tristin.
Trevor at A1 Choice is outstanding - friendly, honest, very knowledgeable and pays attention to detail. Our water pressure regulator failed and we also had a frost-free sillcock that had ruptured over the winter and was slowly leaking into our crawlspace. Trevor came on a Sunday (at no extra charge) and efficiently fixed both problems. He had to remove some of the stucco moulding to replace the sillcock, but he patched up the area so it looks just like new again. Trevor also checked all of our faucets, tweaked our toilets, and fixed a leaking sink at no extra charge. We could not have been happier with the work he did. Thank you!
Recently, I had a serious issue with my hot water tank. It started leaking and water was everywhere! I didn't know what to do...it was a Saturday and I had no clue what was wrong. I called A1 Choice Plumbing & Drain in a panic telling them I needed help! They were fantastic!! Trevor, the technician, came right away and he was wonderful!! He explained what was happening and what needed to happen next. Best decision I made!! Trevor was fabulous! No overtime charge for a Saturday and the price was better than I had thought! Thanks again for all the great help!!
I had Trevor come to my house recently because I had some water in my overflow tray from my hot water tank. He looked at it and knew that I had a blockage in my pipes and was overflowing into the tray. He snaked my pipes and got ride of the blockage. But found that the reason it was block was because I had tree roots in my pipes. So he told me that meant that I had a break in my pipes somewhere and the tree roots had started go in there. He was great and used his long camera to scoop out my pipes a and he found the break. No sure what I would have done if he didn't have his camera. Best customer service and great work. Thank you so much. Would highly recommend to anyone. Will be using them in the future.
We accidentally discovered an inch of water in our crawl space late on a Tuesday night. We called Trevor and he was here within 30 minutes. He checked out the problem and discovered a cracked brass fitting for a pipe that comes into the house from the city was leaking and spewing water everywhere. He quickly fixed the problem, explained what happened, then tested our water pressure to make sure it wasn't high water pressure that might have caused the cracking. We also had a problem with hot water being too hot so while he was here he adjusted the temperature on the tank and showed us how to adjust it if it becomes too hot again. Just excellent, professional service, always with a smile, always available for emergencies. Thanks Trevor!
We had A1 Plumbing out to replace our water tank and it was an emergency and they did it that very same day even though it was late afternoon they did not charge for overtime which I thought was wonderful and Trevor was so pleasant and so informative.I would deffinetly call them for any of our plumbing issues and I would Highly recommend them to anyone.
A1 Choice Plumbing & Drain is methodical and detailed. They reviewed the plumbing in the entire house, including crawling under the house. They taught us what to look for and where problems were about to occur with some of the lines. They worked well past 9:00 PM one night to get the job finished. Thank you!
I’d like to thank you for the very professional way that your company handled our recent sewer problem. What we thought was a sewer backup turned out to be a major project because the sewer line had been incorrectly connected to the storm drain. Your excellent equipment enabled you to pinpoint the source of the problem, which meant you knew where to dig and your rapid organization of the appropriate resources enabled the job to be completed quickly and efficiently. We appreciated the way in which you and your assistant worked tirelessly until the job was completed. Vivien and I would like to thank you for a job well done. I would be pleased to recommend your company. Sincerely, Michael B.